Frequently asked questions (FAQ)

Find answers to the most commonly asked questions

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29 articles in this collection
Written by Ivan Atanassov
General

How long is my program active in Evalato?

A program is typically active for 365 after it goes Live, at which point you can renew it for another year.
Ivan Atanassov avatar
Written by Ivan Atanassov
Updated over a week ago

How long does it usually take customer support to respond?

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Written by Ivan Atanassov
Updated over a week ago

What gets copied when I duplicate/clone a program?

Dashboard > Duplicate
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Written by Ivan Atanassov
Updated over a week ago

What's the difference between category price and Default price?

Settings > Categories
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Written by Ivan Atanassov
Updated over a week ago

How do I change the name of the program?

Settings > General > Program basics
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Written by Ivan Atanassov
Updated over a week ago

Can I change the language of the program?

Settings > General > Program basics
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Written by Ivan Atanassov
Updated over a week ago

How do I extend the deadline/s for my program?

Settings > General > Program basics for registration and applications, Evaluation > Rounds for evaluation phase deadlines
Ivan Atanassov avatar
Written by Ivan Atanassov
Updated over a week ago

How do I copy / duplicate a program (clone)?

You can clone an existing program from its Dashboard using the Duplicate button, or the list of existing programs.
Ivan Atanassov avatar
Written by Ivan Atanassov
Updated over a week ago

How do I turn on/off program registrations and application submissions?

Settings > General > Program basics
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Written by Ivan Atanassov
Updated over a week ago

What are the "Use as application name" and "Use as sub-title" options?

Settings > Forms
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Written by Ivan Atanassov
Updated over a week ago

Can people make changes to their applications after they've been submitted?

Settings > General > Application process
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Written by Ivan Atanassov
Updated over a week ago

Can applicants see the status of their applications?

Settings > General > Application process
Ivan Atanassov avatar
Written by Ivan Atanassov
Updated over a week ago