Frequently asked questions (FAQ)

Find answers to the most commonly asked questions

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Written by Ivan Atanassov
General

Which languages does Evalato support for my programs?

Evalato supports over 40 languages on the front-end, so your programs can be in the language of your audience.
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Written by Ivan Atanassov
Updated over a week ago

How long is my program active in Evalato?

A program is typically active for 365 after it goes Live, at which point you can renew it for another year.
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Written by Ivan Atanassov
Updated over a week ago

How long does it usually take customer support to respond?

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Written by Ivan Atanassov
Updated over a week ago

What gets copied when I duplicate/clone a program?

Dashboard > Duplicate
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Written by Ivan Atanassov
Updated over a week ago

What's the difference between category price and Default price?

Settings > Categories
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Written by Ivan Atanassov
Updated over a week ago

How do I change the name of the program?

Settings > General > Program basics
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Written by Ivan Atanassov
Updated over a week ago

Can I change the language of the program?

Settings > General > Program basics
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Written by Ivan Atanassov
Updated over a week ago

How do I extend the deadline/s for my program?

Settings > General > Program basics for registration and applications, Evaluation > Rounds for evaluation phase deadlines
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Written by Ivan Atanassov
Updated over a week ago

How do I copy / duplicate a program (clone)?

You can clone an existing program from its Dashboard using the Duplicate button, or the list of existing programs.
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Written by Ivan Atanassov
Updated over a week ago

How do I turn on/off program registrations and application submissions?

Settings > General > Program basics
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Written by Ivan Atanassov
Updated over a week ago

What are the "Use as application name" and "Use as sub-title" options?

Settings > Forms
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Written by Ivan Atanassov
Updated over a week ago

Can people make changes to their applications after they've been submitted?

Settings > General > Application process
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Written by Ivan Atanassov
Updated over a week ago

Can applicants see the status of their applications?

Settings > General > Application process
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Written by Ivan Atanassov
Updated over a week ago
Applications

What are application tags?

Application tags can be used to label, sort, and manage.
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Written by Ivan Atanassov
Updated over a week ago

What's a "Visible" application tag?

Mark a tag as "Visible" so it can be seen by everyone – applicants, judges, during public voting, and the public.
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Written by Ivan Atanassov
Updated over a week ago

What does the "Data access" setting on the application form do?

Settings > Forms
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Written by Ivan Atanassov
Updated over a week ago

How do I cancel an application or revert a cancelled application?

Applications
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Written by Ivan Atanassov
Updated over a week ago

How do I change the application name settings?

Settings > Forms
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Written by Ivan Atanassov
Updated over a week ago

Can I limit the number of applications that a person can submit?

Settings > Categories for per category limit, Settings > Registration > Registration limit for general settings
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Written by Ivan Atanassov
Updated over a week ago

How do I approve/reject submitted applications?

Manual approval from the Applications section, Settings > General > Application process for auto-approval
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Written by Ivan Atanassov
Updated over a week ago

How do I delete/cancel an application?

Applications can be managed from the Applications section on the program menu, edit the registration to cancel/delete applications in it.
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Written by Ivan Atanassov
Updated over a week ago

Can submitted applications get approved automatically?

Settings > General > Application process
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Written by Ivan Atanassov
Updated over a week ago

Can applicants see the status of their applications?

Settings > General > Application process
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Written by Ivan Atanassov
Updated over a week ago

Can I make certain application form fields hidden?

Settings > Forms
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Written by Ivan Atanassov
Updated over a week ago