With Evalato emails are sent from your email address. To do this the system needs you to choose a verified Send address, that is used as the sender of all outgoing emails. To set the Send address click the Send options button in Settings > Emails. There you can also set a Reply to email, if you wish to receive email replies to different email than the Send address.

You can edit the communication sent to applicants. When you create a program the system automatically adds four automatic emails: 

  • Successful registration
  • Successful payment
  • Cancelled registration
  • New judge invitation

These emails have default text in the language you’ve set for the program, but you can edit them. However, you cannot delete the emails as they are required by the system to function.

Adding a new automatic email

Click on the Add email button to create a new automatic email. You can choose from a number of functional emails:

  • Submission sent
  • Submission approved
  • Submission rejected
  • Submission shortlisted
  • Pending submissions reminder
  • Pending judging reminder
  • Custom

Creating a custom email

Custom emails can be anything, from reminders, to important information about changes related to the program. While the other emails are sent automatically based on certain situations being met, the custom email can be sent at a scheduled date and time.

Using merge fields

Merge fields are strings of text that are automatically replaced with the recipient’s corresponding values when the email is sent. For example [first_name] will be replaced with the participant’s first name.

Here’s a quick example:

- You can enter “Thank you for registering, [first_name]!”

- John, who just registered for your program will see this as “Thank you for registering, John!

Please note that the [registration_link] merge field is mandatory for all automatic emails, except for Custom.

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